Title: A Comprehensive Guide to Perungalathur EB Office: Essential Information and Services
Introduction
The Perungalathur EB office is a crucial establishment that provides essential electricity-related services to the residents of Perungalathur and its surrounding areas. This article serves as a comprehensive guide to the Perungalathur EB office, covering everything from its address and contact details to the various services it offers. By the end of this article, you'll have a thorough understanding of how to access the services provided by the Perungalathur EB office and how to effectively manage your electricity-related needs.
Address and Contact Information
Address: No. 4/1, GST Road, Perungalathur, Tamil Nadu 600063
Phone Numbers:
Email Address: [email protected]
Office Hours:
Services Offered
The Perungalathur EB office provides a wide range of services to its customers, including:
Step-by-Step Guide to Accessing Services
Accessing the services offered by the Perungalathur EB office is a simple and straightforward process. Here's a step-by-step guide to help you:
Effective Strategies for Managing Electricity Consumption
Managing your electricity consumption effectively can help you reduce your electricity bills and contribute to a more sustainable environment. Here are a few effective strategies:
Common Mistakes to Avoid
To ensure a smooth and hassle-free experience with the Perungalathur EB office, it's important to avoid common mistakes such as:
Frequently Asked Questions (FAQs)
1. How do I apply for a new electricity connection?
Visit the Perungalathur EB office and submit the required documents, including proof of identity, address, and ownership.
2. How can I check my electricity bill balance?
You can check your electricity bill balance online through the TNEB website or mobile app.
3. What are the consequences of late bill payment?
Late payments can result in penalties and disconnection of your electricity supply.
4. Who do I contact to report an electricity breakdown?
Contact the Perungalathur EB office's breakdown assistance line at 94458 51515.
5. How can I change my name or address on my electricity account?
Visit the Perungalathur EB office and submit the required documents, such as a passport or Aadhaar card, to update your name or address.
6. What is the process for load enhancement?
Submit an application for load enhancement at the Perungalathur EB office along with the necessary supporting documents, such as a load assessment report.
Interesting Stories from the Perungalathur EB Office
Story 1:
One day, a customer came to the Perungalathur EB office to report a power outage. As the customer service executive was assisting him, the customer suddenly started telling jokes and making everyone in the office laugh. While the customer's humor was appreciated, it did lead to a slight delay in resolving the issue. However, the customer's positive attitude made the experience enjoyable for both the staff and other customers.
Lesson Learned: A little humor can go a long way, even in the face of unexpected challenges.
Story 2:
Another time, a customer came to the Perungalathur EB office to complain about a high electricity bill. The customer service executive reviewed the bill and realized that the customer had accidentally written down the wrong meter reading. Once the correct meter reading was provided, the customer's bill was significantly reduced. The customer was grateful for the executive's attentiveness and for saving him from paying an incorrect amount.
Lesson Learned: Double-checking information and being attentive to details can prevent costly mistakes.
Story 3:
On a busy Saturday, a customer came to the Perungalathur EB office to apply for a new electricity connection for his new home. The customer was in a hurry and was visibly stressed. The customer service executive noticed this and went the extra mile by prioritizing the customer's application and assisting him with the entire process efficiently. The customer was impressed by the executive's empathy and professionalism.
Lesson Learned: Providing excellent customer service can make a positive impact, even when customers are under pressure.
Key Figures and Statistics
Useful Tables
Table 1: Electricity Tariffs in Perungalathur
Tariff Category | Consumption Slab (kWh) | Tariff (Rs./kWh) |
---|---|---|
Domestic | 0-50 | 3.50 |
Domestic | 51-100 | 4.50 |
Domestic | 101-200 | 5.50 |
Domestic | 201-300 | 6.50 |
Domestic | Above 300 | 7.50 |
Table 2: Key Contact Numbers for the Perungalathur EB Office
Service | Contact Number |
---|---|
Customer Care | 1912 |
Breakdown Assistance | 94458 51515 |
Billing Inquiries | 044-26533202 |
Table 3: Frequently Reported Electrical Issues
Issue | Cause | Solution |
---|---|---|
Power outage | Breaker tripped, faulty wiring, power cut | Check breaker panel, inspect wiring, contact utility company |
Flickering lights | Loose connection, faulty bulb | Tighten connections, replace bulb |
Electrical shock | Damaged wiring, exposed wires | Turn off power at breaker, contact qualified electrician |
Conclusion
The Perungalathur EB office plays a vital role in providing reliable electricity services to the residents of Perungalathur. By accessing the services offered by the office effectively and following the tips and guidelines outlined in this article, you can ensure a safe and efficient electricity supply for your home or business. Remember to always approach the office with a positive attitude, avoid common mistakes, and seek assistance when necessary. Together, let's work towards a brighter and more sustainable electrical future for Perungalathur.
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