iSee Hair, renowned for its premium hair extensions, empowers its customers with a flexible return policy that ensures satisfaction. This comprehensive guide delves into the intricacies of the policy, providing clarity and peace of mind for discerning shoppers.
Policy Highlights | Details |
---|---|
Return Window | 30 days from the date of delivery |
Eligible Items | All unopened and unworn hair extensions, wigs, and closures |
Return Conditions | Must be in original packaging with tags attached |
Refund Processing | Processed within 5-7 business days |
Customer A: Ordered a set of clip-in extensions but realized they were too long after trying them on. She contacted customer service and was promptly guided through the return process. Within a week, she had received a full refund and purchased a shorter set that perfectly complemented her look.
Customer B: Purchased a wig for a special occasion but later changed her mind. She reached out to iSee Hair within the return window and was delighted by the hassle-free return process. The wig was returned, and her refund was processed seamlessly, allowing her to explore alternative options without worry.
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